Frequently Asked Questions - Eco Staples Bamboo T-shirts & Tank Tops

Frequently Asked Questions

Ordering

Please contact us to let us know the item('s) you require and we will be in touch as soon as it's back in stock.

You may cancel your order if it has yet to be shipped. Once your order has been shipped, we will not be able to process your cancellation request. You will need to return your order (in good condition) to receive a refund (minus shipping fee).

We are currently a 100% online store. We do from time to time attend pop up markets. Please follow our Instagram  page to get notified of upcoming events.

You can view our full T's & C's here

Payment

We currently accept the following form of payments;

- Credit Cards (American Express, Mastercard, Visa, JCB)

- PayPal

- Apple Pay

- Google Pay

- Shop Pay


Shipping & Returns

We ship worldwide with our Logistics partner DHL Express (Except UK). All local orders within Singapore are sent via Singapore Post tracked package.

You can find our full Shipping Policy here.

Yes, if any item is not quite right for you, please contacts us within 7 days of receiving your order to organise a return. For more information, please refer to our Returns policy here

We do not currently offer exchanges.

Bulk / Corporate Orders & Printing

Yes, we do. Please contact us for our latest Bulk & Corporate Rate Card. Let us help make your event or workplace a green one!

The right messaging is key to promoting your brand and team unity! We can assist with sourcing a third party vendor to custom print your logo or artwork.

We can design and produce a range of apparel to meet your bespoke  requirements (minimum order quantity applies).

We can organise to have samples shipped to you (fees apply). If you are based in Singapore, an in person sample viewing can be arranged. Please contact us for more details.

About our Bamboo Products

Our T-shirts are 95% Bamboo Lyocell and 5% Spandex

Bamboo grows in the wild without the need for irrigation or harmful pesticides. By adopting the Lyocell production method, a non-toxic solvent is used to break down bamboo pulp within a closed looped process. With this technique, 99% of the solvent and water used is recovered and reused thereby significantly reducing water consumption. Leftover waste is minimal and harmless to the environment.